1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet or mobile) when you visit a website.
They help the website function properly, improve your experience, and provide information to the site owner.

Cookies may be:

• Session cookies – deleted when you close your browser
• Persistent cookies – stored on your device for a set period

2. How We Use Cookies

We use cookies to:

• Make our website work properly
• Remember your preferences
• Understand how visitors use our website
• Improve performance and user experience
• Support marketing and advertising (where consent is given)

3. Types of Cookies We Use

a) Strictly Necessary Cookies

These cookies are essential for the website to function and cannot be switched off. They include cookies that:

• Enable account login
• Process payments
• Remember items during checkout
• Maintain website security

Legal basis: Legitimate interests / contractual necessity

b) Functional Cookies

These cookies allow the website to remember choices you make, such as:

• Language preferences
• Saved login details
• Region or delivery preferences

Legal basis: Consent

c) Analytics / Performance Cookies

These cookies help us understand how visitors interact with our website by collecting information anonymously, such as:

• Pages visited
• Time spent on pages
• Error messages

We use this data to improve how our website works.

Examples may include:

• Google Analytics (with IP anonymisation enabled)

Legal basis: Consent

d) Marketing Cookies

These cookies may be used to:

• Show relevant adverts
• Measure the effectiveness of advertising campaigns
• Limit how often you see an advert

These cookies may be set by us or by third-party advertising partners.

Legal basis: Consent

4. Third-Party Cookies

Some cookies on our website are placed by third parties, such as:

• Analytics providers
• Payment processors
• Marketing platforms

We do not control these cookies directly. Please refer to the relevant third party’s privacy or cookie policy for more information.

5. Managing Cookies

When you first visit our website, you will be shown a cookie banner where you can:

• Accept all cookies
• Reject non-essential cookies
• Manage your cookie preferences

You can also manage or delete cookies through your browser settings.
Please note that disabling certain cookies may affect how the website functions.

6. Changes to This Cookie Policy

We may update this Cookie Policy from time to time.
Any changes will be posted on this page, with the updated date shown at the top.

7. Contact Us

If you have any questions about our use of cookies, please contact us:

Email: hello@piclio.co.uk